Services

Criminals target organisations like yours. If you are tapping into the power of the Internet, it’s almost certain that you will encounter some form of cyber risk. The question is, are you prepared for it? Exigence has been helping organisations identify and remedy IT risks for over a decade. Our integrated approach manages IT governance, risk and compliance, letting you get on with what you do best. Our risk assessment will be tailored to your needs to ensure alignment with your business strategy. We use best-in-class frameworks to deliver value that can be measured. Our methodology will include assessment, development, implementation and governance.

Fully plan your response to a data breach, beginning with identifying your internal response team and external response partners. The latter is especially important as after a breach is not the time to argue over legal and contractual indemnification clauses. The key stakeholders should know and be ready to execute your plan with a step-by-step checklist. A clear understanding needs to be established for the first 24 hours, then for 48 hours, and days after. Be compliant with the Australian Notifiable Data Breach laws and the European General Data Protection Regulation (GDPR).

Translating the myriad of compliance and risk management requirements into tangible IT systems that comply with regulatory standards is a complex undertaking. Bridging the gap between high-level specifications and implementable solutions requires a great deal of understanding of both IT systems and regulatory compliance standards such as CFR 21 Part 11. We are familiar with IT standards defined by various regulatory bodies such as APRA, HEPPA, FDA, TGA, EHR, etc. Exigence is an expert in implementing GxP systems that are qualified, validated and production ready for any future audits. We will ensure that your mission critical systems are commissioned in accordance with the required standards and your change control and risk management practices.

Exigence can proactively monitor and manage your IT infrastructure to maintain optimal performance of your equipment and software. The traditional notion of waiting for a problem to occur before reacting is fraught with danger as it leads to downtime and loss of productivity. Managed services allow you to operate with confidence that your IT systems are unlikely to fail and that the performance of your systems are always at their peak. It's our commitment to your business that gives you peace of mind.

Exigence is your single point of contact to effectively and efficiently manage all your third-party service providers. We can also assist you to evaluate prospective vendors and negotiate vendor contracts. Maximising the value derived from IT vendors is key to delivering efficient IT services. The increasing use of mission-critical cloud services means that vendors are now playing a fundamental role in the delivery of IT services to the end-user. Exigence will ensure that chosen vendors are compliant with your organisation's security, compliance and risk management policies.

The "Cloud" has disrupted the traditional concept of on-premise IT infrastructure. The notion of "cheap to start" and "cheap to trial" are some of the key benefits delivered by cloud solutions. Over the past five years, the delivery of cloud services has drastically matured. Exigence is an expert in hybrid cloud, where there is a balance of cloud and locally hosted solutions. An understanding of key cloud paradigms such as platform as a service, infrastructure as a service, and software as a service, ensures that we choose the right solution for your requirements. We ensure that your cloud services adhere to your risk management and regulatory compliance standards. Exigence has invested heavily in managed cloud services to ensure integration of disparate cloud services into a single, seamless, workable infrastructure. We abstract the technical aspects to deliver the services your business requires. The cloud has simply become another tool we use to solve your problems.

Exigence has developed a Disaster Recovery system that requires no Capital Expenditure and is extremely quick to implement and fully SOX compliant. Termed as ‘Disaster Recovery as a Service’ (DRaaS), the system has been designed to address unique requirements of the biotech, pharma, and health sectors. The new approach leverages the latest available secure cloud technologies, to deliver a comprehensive business continuity plan for critical IT assets at an extremely low cost.